James Coulter

James Coulter Open to work
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Bus Tracking Feature for Public Transport Authority App



Overview
Perth Transport Authority commissioned me to perform a ux audit on their existing app and build a proof of concept for a realtime bus-tracking feature they wanted to implement.
My role
ux audit; customer requirements gathering workshop; user flows & journey mapping; wireframes; prototype testing with users; high fidelity UI design; developer handoff
Tools & tech
figma; whimsical


Before & After ‘Stops Nearby’ view. Reducing visual redundancy, and making essential elements more prominent i.e. tappable buttons, input fields



Before & After ‘Stops Timetables’ view. Making it easier for users to decide under time pressure by reasserting visual hierarchy using colour, and simplifying shapes and icons



Before & After ‘Bus Tracking’ view. Using natural language to communicate status i.e. banner.



Track a bus from a stop timetable flow.


Set a stop alert flow.



Early concepts explored with sketched mobile wireframes




Catching a bus and Stop Alerts flows.



Manage my alerts flow